Scott Ledwon

Scott Ledwon is an experienced Senior Client Director and Advisory Service Leader at Virteva, a Crossfuze Company, where responsibilities include supporting Managed Service customers in areas such as Service Desk and Microsoft 365 Advisory Services. With a focus on innovation and continuous service improvement, Scott has a strong background in Service Delivery, having implemented new technologies and processes to enhance customer satisfaction. Previous roles include Senior Manager of Service Delivery and Service Desk Manager at Crossfuze, as well as a Team Lead and Level 2 Desktop Technician at Installs Inc. Scott holds a Bachelor of Applied Science degree in Communication and Media Studies from the State University of New York at Fredonia.