Lauren Posey is a seasoned professional with extensive experience in customer success and operations management. Currently serving as a Customer Success Manager at Virtru since October 2024, Lauren previously held similar roles at Customers.ai and gained substantial expertise at Animalz as an Agency Operations Manager, Senior Customer Success Manager, Customer Onboarding Manager, and Content Marketing Manager. Lauren's early career includes project management at McKinnon's Markets, lesson writing at Study.com, and freelance editing for academic publications. An academic background includes a Master of Arts in Applied Linguistics from the University of Pittsburgh and a Bachelor of Arts in English Language and Literature from the University of North Carolina Wilmington. Additionally, Lauren contributed to education as a Graduate Teaching Assistant at the University of Pittsburgh and a Writing Tutor at UNCW MarineQuest.
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