Anna Howard is an experienced professional in customer service and management, currently serving as the Head of Customer Success and Onboarding at Virtuagym since April 2017, where leadership of an international team has resulted in a significant reduction of client churn from over 7% to below 3%. Prior to this role, Anna held various positions at Aston Educational Group, including Regional Director, where oversight of operations for multiple schools was achieved. Earlier experience includes managing events and marketing as a Tour and Event Manager and Tradeshow and Marketing Specialist. A history of strategic client onboarding and support complements a strong background in educational management and event execution.
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