Kyle Jones

Kyle Jones has extensive experience in technical support and systems administration. Currently serving as a Systems Administrator and previously as an IT Help Desk Technician at Virtualitics, Inc. since February 2020, Kyle has honed skills in maintaining systems and ensuring security across various environments. Prior roles include Helpdesk Support Analyst at Sim, where responsibilities involved resolving user service requests, and Client Systems Technician at Bomgar Corporation, providing technical support for over 100 users. Additional experience as a Help Desk Engineer at Lieberman Software, quality assurance roles at Acttil LLC, Neversoft Entertainment, and Activision, along with early experience as a Buyers Assistant at HD Buttercup, underscores a comprehensive background in IT. Kyle holds an Associate of Science degree in Information Technology from ITT Technical Institute-Sylmar.