virtualQ's innovative Call-In and Call-Back solution for Contact- and Call-Centers eliminates waiting times and removes the conflict between excellent service and low costs. In a peak situation, virtualQ waits in lieu of the caller, in the case the current wait time is above a certain threshold. The caller is notified when it’s their turn andis then connected to the next available agent. The virtualQ Service is available via Call, Web and Mobile Apps.

Apps

Call Center

Cloud

Enterprise Software

Internet

Mobile

Software

virtualQ

virtualQ's headquarters in Berlin, Germany

This department focuses on the design, development, and maintenance of software solutions.

Engineering Division

Marketing & Sales Development

The Sales and Marketing team at virtualQ is responsible for driving growth and increasing brand awareness for the company's innovative solutions. They develop targeted marketing campaigns, generate leads, and engage with potential clients to showcase the benefits of the Call-In and Call-Back solution. By combining strategic marketing initiatives with direct sales efforts, this team aims to enhance customer acquisition and retention while positioning virtualQ as a leader in the contact center technology space.

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Marketing & Sales Development

Sales and Marketing

Engineering

Sales / Vertrieb

CS / Pre-Sales