DP

Dexter Pugh

Information Technology Application Support at Virtucom

Dexter Pugh has a diverse work experience spanning multiple industries. Dexter currently works as an Information Technology Application Support at Virtucom, Inc. where they respond to and resolves workstation and application related issues. Dexter also provides remote assistance to staff devices and fulfills incident IIQ ticketing system requests.

Prior to their current role, Dexter worked as an Information Technology Specialist for FEMA Reservist starting in October 2020.

Before that, Dexter was a Cable/Network Installer at Kinshua Technologies, LLC for a short period from April 2021 to June 2021.

Dexter also gained experience as a Student at ProData Learning Center from October 2019 to September 2020.

Dexter's work history includes a position as a Technician II at Comet Smarthomes from July 2018 to August 2019.

Dexter'searliest work experience was with Comcast/Xfinity where they held the position of Communications Technician III/IT Specialist from April 2007 to July 2018. In this role, they installed internet, phone, and video services for customers and excelled in customer service by resolving technical issues and providing sales of additional products and services. Dexter was recognized as the most improved technician of the Southeast Region of Comcast in 2012.

Dexter Pugh has gained valuable experience and skills in information technology, customer service, and problem-solving throughout their career.

Dexter Pugh has a diverse education history. From 2008 to 2009, they attended Ashford University, where they pursued a Masters of Arts degree in Teaching and Learning with a focus in Information Technology. Before that, from 2002 to 2004, they attended Central GA Technical College and obtained a Certificate in CIS (Computer Information Systems). In addition, Dexter holds a Bachelor of Science degree in Information Technology from Macon State College, although the specific years of attendance are not provided.

Furthermore, Dexter Pugh has also obtained a certification as a Certified Fiber Optic Technician (CFOT) from the FOA (Fiber Optic Association) in October 2015.

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Timeline

  • Information Technology Application Support

    August, 2021 - present