Virtuoso Sourcing Group: Your Trusted WBE Certified Contact Center Partner Since 2009

At Virtuoso Sourcing Group, we take pride in our WBE certification, a testament to our dedication to excellence. Specializing in customer care and account receivable management, we are committed to understanding what our clients and their customer care about to deliver exceptional experiences tailored to impact what matter most to them.

Our Approach: Artistry in Service
Like true virtuosos, we approach each interaction with unwavering skill and dedication. Our guiding principle is simple: treat customers how they wish to be treated. By prioritizing safety, simplicity, and respect, we make it effortless for customers to engage with your business.

Meeting Customers Where They Are
In today's dynamic landscape, meeting customers where they are is essential. Whether it's through traditional channels or cutting-edge technology, we ensure a stellar experience characterized by empathy, understanding, and respect.

Personalized Engagement for Optimal Outcomes
Understanding that every customer is unique, we go above and beyond to recognize their personalities, preferences, and tendencies. By tailoring our approach to align with their needs, we foster meaningful connections that drive the most desirable outcomes for all parties involved.

Visit our website to learn more about how Virtuoso Sourcing Group can elevate your customer experience and drive success for your business.

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Call Center

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Virtuoso Sourcing Group, LLC

Virtuoso Sourcing Group, LLC's headquarters in Denver, United States

Judy la Spada

Eric Gapinski

Watse Krol

Rick Patelski

Bresheta Steenkamp

The Leadership Team at Virtuoso Sourcing Group is responsible for steering the company's strategic direction and ensuring the execution of its mission to provide superior customer care and account receivable management. Comprising key executives including the CEO, Vice President of Business Development and Sales, Chief Operating Officer, and Vice Presidents of Call Center Technology and Information Technology, this team focuses on shaping organizational goals, driving business growth, and overseeing operational excellence. Their collective expertise ensures that the company upholds its commitment to exceptional service and tailored customer engagement aligned with Virtuoso's guiding principles.

Leadership Team

The Operations and Recruitment team at Virtuoso Sourcing Group, LLC plays a crucial role in ensuring seamless service delivery and talent acquisition. The Operations Manager oversees daily contact center activities, ensuring efficiency and client satisfaction. The Recruiting Manager sources and hires top talent to meet the needs of our dynamic customer care environment. The Director of Recruiting and Training leads strategic hiring initiatives and develops comprehensive training programs to ensure our staff is equipped with the skills needed to excel and provide exceptional customer experiences.

Virtuoso Sourcing Group, LLC

Org chart

Teams

Leadership Team

Operations and Recruitment

Offices

Virtuoso Sourcing Group, LLC

Org chart

Teams

Leadership Team

Operations and Recruitment

Offices

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