Jacob Dixon is a Technical Support Specialist at Virtuous since May 2025, previously serving as a Senior Support Analyst at OneCause from October 2019 to May 2025. In this role, Jacob supervised the Saturday support team, provided comprehensive support through multiple channels, and maintained a high client satisfaction score. Prior to this, Jacob held various positions at OneCause including Support Analyst, Event Fundraising Consultant, and Seasonal Event Manager, accumulating significant experience in client interaction and event planning. Jacob's earlier experience includes roles at GE Digital and GE Aviation, focusing on data visualization and digital technology development. Additionally, Jacob has achieved partnership status as a broadcaster on Twitch, promoting charity and community support. Jacob holds a Bachelor of Science in Computer/Information Technology Administration from Northern Kentucky University and an Executive Degree in Business Administration from the Indiana University Kelley School of Business.
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