Nikki Benoit is a seasoned professional with extensive experience in customer success, community development, and program management. Currently serving as a Customer Success Manager at Virtuous since September 2025, Nikki previously held the role of Strategic Partnerships & Engagement Manager for the City of Boston, where management of relationships with over 200 nonprofit and municipal organizations was pivotal. Prior roles include a Fellowship focused on community development and anti-human trafficking at Unbound Now, Director of Youth Programming at Antioch New England, and Development & Special Events Coordinator at Boston Children's Hospital, where successful fundraising efforts consistently exceeded goals. Nikki's early career included project management and event marketing positions, demonstrating a strong foundation in client relations and organizational growth. Nikki holds a Bachelor of Science in Hospitality Business from the University of Delaware.
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