Dan Taylor

Dan Taylor is an experienced professional currently serving as the Monitoring Manager at VIRTUS Data Centres since March 2017, where responsibilities include managing the Central Monitoring Team, enhancing monitoring processes, and implementing IT service management tools like ServiceNow. Prior to this role, Dan held various positions at Fraedom, including UK Operations Team Lead and Senior Support Analyst, focusing on incident resolution and team management within a SaaS environment. Dan also worked at Fujitsu as a Major Incident Manager, overseeing major incidents affecting a large user base. Dan holds a Bachelor of Technology degree in Information Technology from Henley College. Key achievements throughout Dan's career include successful team recruitment and training, implementation of effective monitoring systems, and development of KPIs for performance measurement.