Jeff Pursch, MBA, is an experienced IT professional with a robust background in program and operations management. Currently serving as Associate Program Director at Virtusa, Jeff leads a team of over 100 IT professionals, ensuring end-to-end IT support and compliance with SLA commitments for high-profile clients. Previous roles include Senior Manager of IT Services & Operations and Manager of IT Operations, where Jeff focused on service quality, automation, and operational efficiency. Early career experience includes positions at Apparatus Infrastructure Services and Unisys, where Jeff developed internal documentation and led incident management processes. Jeff holds an MBA in IT Management and a Bachelor's degree in Business & IT Management from Western Governors University, along with several technical certifications.
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