Rex De Silva is an experienced Technical Business Analyst currently at Virtusa since December 2006. Previous roles include Technical Business Analyst at Telerx, where involvement centered on implementing a CRM program utilizing Pega 7 for pharmaceutical patient engagement initiatives. Rex served as Senior Business Process Architect at AIG, contributing to the development of a global claim processing application, OneClaim. Earlier experience includes positions as Senior Business Analyst at Alere Inc., Business Analyst at N.E.W. Customer Service Companies, and Service Master - PCS, focusing on warranty management systems and call center operations. Additionally, Rex worked as Product Support Manager at QA Software, specializing in construction project management software solutions.
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