Thomas John

Thomas John is a skilled Program Manager at Virtusa, bringing 20 years of experience in IT project management, primarily with industry leaders such as TechMahindra and British Telecom. Since joining Virtusa in 2015, they have successfully overseen complex projects and implemented a new project management system that improved team efficiency by 25%. Thomas has consistently maintained high Customer Satisfaction (CSAT) and Employee Satisfaction (ESAT) scores, demonstrating their commitment to excellence in service delivery. They emphasize mentorship and transparency in leadership, fostering a supportive work environment while effectively managing cross-functional teams across diverse geographical locations. Thomas holds a degree from Karunya Institute of Technology, contributing to their extensive expertise in the field.