Marco Rossi

Head 1st Level Debt Management

Marco Rossi currently holds two titles at Viseca, serving as the Head of 1st Level Debt Management and Head of Risk Frontservice since August 2021. Rossi has also contributed to the Kaufmännischer Verband Bern as an Experte PEX Kundendialog since May 2019. Previous experience includes a supervisory role at Swisscard AECS GmbH from December 2015 to July 2021, and positions as a Sales Coach & Trainer at both Salt Mobile SA and Orange from 2007 to 2015. Early career roles encompassed various responsibilities including Store Manager, Teamleiter, and Call Center Agent at Orange. Rossi's educational background includes multiple qualifications in vocational training and security services, emphasizing expertise in training and customer dialogue.

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