Roberto Franco is a Customer Service Supervisor at Vishay Intertechnology, Inc., where they focus on providing exceptional service and solutions for customers in the electronics industry. Previously, they held the same role at Avnet, managing Tier 1 customer service teams and handling various projects. Roberto's experience also includes leading a 32-agent team at Beliveo Corporation, ensuring efficient performance in the billing department for Comcast. Currently pursuing degrees in Informatics at Universidad América Latina and Industrial Engineering at CUCEI, Roberto is dedicated to continuous professional development.
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