Matthew Lo

Matthew Lo is a skilled technical support analyst with extensive experience in providing technical support for software and hardware systems. Currently employed at Visier Inc. since February 2021, Matthew specializes in people analytic software based on AI and supports HR data investigation, with a track record of positive feedback from high-profile customers. Prior to this role, Matthew worked at Eastman Kodak Company from 2002 to 2020, where responsibilities included managing high-priority customer issues, expanding technical service teams in Greater China, and delivering professional services across multiple product lines. Matthew's educational background includes a Higher Diploma in Electronic Engineering from the British Columbia Institute of Technology and the Hong Kong Polytechnic University.