Michael Medlicott is the Director of Global Service Strategy at Vision RT Ltd, where they lead initiatives to enhance service operations within the healthcare industry. With over 12 years of experience, Michael focuses on optimizing service infrastructure and driving operational excellence through the development of their Technical Support Engineering team and the implementation of advanced tools such as AWS and Salesforce. Their previous roles include Regional Service Director and Technical Support Manager, where they significantly increased service revenue and expanded the company's global reach. Prior to their career in healthcare, Michael served as an Avionics Technician in the Royal Air Force, specializing in complex avionic systems under high-pressure conditions.
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