Edwin Bours

Edwin Bours has extensive experience in customer success and consulting, currently serving as the Manager for Customer Success at Visma Circle since October 2007. Bours has held various roles within the company, including Business Consultant, Pre-Sales Consultant, and Implementation Consultant. As a Pre-Sales Consultant, responsibilities included qualifying responses to tenders, preparing product demonstrations, and maintaining long-term customer relationships. In the role of Implementation Consultant, Bours focused on guiding organizational implementations of DMS/RMA software and case management systems. Prior to joining Visma Circle, Bours worked as a Sales Consultant at Vodafone Netherlands from January 2004 to August 2007, where responsibilities included selling telecom products and services and advising customers on subscription options. Edwin Bours holds a degree from Zuyd Hogeschool, awarded in 2006.