Bárbara Grunauer is a Customer Success and Operations Leader with over 8 years of experience in quality customer service, client satisfaction, and training support teams. Previously, they served as an Account Manager at Telefónica, an NPS Interviewer at Parra Cortijo & Asociados, and held various roles at WeWork, including Lead of Customer Support and Impact Lead. Bárbara currently leads Customer Success and Operations at Visme, where they deliver high-quality support and continuously improve processes. They are also pursuing Data Analytics studies at Coderhouse to enhance their expertise and drive innovative strategies within their field.
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