Amy Major is an experienced Senior Project and Customer Success Manager with over seventeen years in project management and customer success, including seven years in IT Project Management. Currently serving at Level Access, they manage enterprise accounts and lead cross-functional teams to enhance customer experiences in digital accessibility. Previously, Major held roles at The Ohio State University and the University of Maryland Center for Health and Homeland Security, where they supervised numerous projects and developed policies for digital accessibility and health preparedness. They graduated summa cum laude with a B.S. in Education from Kent State University and earned a J.D. from the University of Maryland School of Law.
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