Based in Sydney, Australia, Matt M. is a results-driven operations leader with extensive experience in SaaS, CEM, CX, Design, and Marketplace industries. Currently serving as the Director of Design Operations at Vista, Matt leads global design operations for Vistaprint and 99designs, focusing on delivering exceptional customer experiences. Previously, Matt held senior management positions at ActiveCampaign and Vrbo, where they championed customer experience initiatives and trained teams across the APAC region. With a passion for data-driven insights and agile methodologies, Matt excels in driving business transformation and fostering high-performing cultures.
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