Mark Staddon

Mark Staddon is an experienced professional in customer service and quality management, currently serving as the Dual Customer Service Director for Vistry Thames Valley and Vistry Southern since June 2021. Prior to this role, Mark held various positions at Crest Nicholson plc, including Customer Service & Quality Director, where significant achievements included maintaining a customer recommendation rate of over 95%. Mark's earlier career includes a decade at Renault UK Limited as Customer Relations Manager, responsible for managing the UK Dealer Network and overseeing after-sales and customer retention initiatives, alongside the development of a Customer Relationship Management System.