Derek Wong is a QA Engineer and Frontend Developer at VISUAL BRIDGE LLC since September 2024, utilizing tools like Git, VSCode, and GitHub to enhance microservices through new feature implementation. Prior experience includes serving as a Senior Engineer I at eGain Corporation from July 2016 to August 2024, where Derek handled escalated issues, ensuring customer satisfaction by troubleshooting and documenting product bugs via JIRA. Additionally, Derek worked as a Graphic Designer and Production Artist at Nikos Media & Graphics from December 2013 to January 2016. Derek holds a Bachelor of Science degree in Visual Communication Design from San Francisco State University, completed in 2013.
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