Since its inception in 2000, Visual Matrix has served the global hospitality industry as a pioneer in advanced hotel property management technology. More than just a full-featured front desk solution, the Visual Matrix all-in-one PMS also provides hoteliers with the ability to maximize profits using a comprehensive revenue analysis platform that is built directly into the PMS. Visual Matrix provides staff with an intuitive user-friendly interface and is available as either a desktop or fully cloud-based solution to suit the unique needs of any hotel business. Based in Richardson, TX, Visual Matrix is the leading PMS supplier to Best Western Hotels & Resorts and currently serves over 2,000 properties across 30 countries. For more details, please visit www.vmpms.com.

Hotels & Hospitality

Property Management

Software

Visual Matrix

Visual Matrix's headquarters in Richardson, TX, United States

This department is responsible for designing, building, and maintaining software applications to meet organizational needs.

Application Development

The Leadership Team at Visual Matrix is responsible for setting the strategic direction of the company, overseeing organizational performance, and driving innovation in hotel property management technology. This diverse team collaborates to ensure operational excellence, enhance service delivery, and align the company’s objectives with market needs, all while fostering a culture of growth and development within the organization. Their collective expertise in areas such as technology, finance, marketing, and human resources enables Visual Matrix to maintain its position as a leading provider in the global hospitality industry.

Leadership Team

The Technology and Development team at Visual Matrix focuses on innovating and enhancing the company’s proprietary hotel property management system (PMS). By integrating advanced features, improving user experience, and ensuring robust security, the team aims to deliver a seamless and efficient solution for hoteliers. They collaborate closely with other departments to align technological advancements with customer needs, driving growth and maintaining Visual Matrix as a leader in the hospitality tech industry.

Technology and Development

This department manages and optimizes the organization's knowledge resources and systems to enhance information sharing and learning.

Knowledge Management

This department focuses on developing strategic partnerships and overseeing product initiatives.

Partnerships and Product

The Marketing and Client Services team at Visual Matrix is dedicated to driving brand awareness and client satisfaction within the hospitality technology sector. They craft targeted marketing campaigns to promote the all-in-one PMS solution, while also providing exceptional support and consultancy to hotel clients, ensuring they maximize the benefits of the software. This team works collaboratively to enhance customer relationships, gather feedback for product improvements, and secure Visual Matrix's position as a trusted partner in hotel management.

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Other teams

Leadership Team

Technology and Development

Knowledge Management

Partnerships and Product

Marketing and Client Services