Karl Veloso has a diverse professional background with experience in customer success and technical support. As a Customer Success Manager and Specialist at Visualping, Karl focused on enhancing customer satisfaction with a tool designed for website change monitoring. Prior experience includes roles as an Aviation Store Specialist at Lufthansa Technik Component Services and a Material Expeditor at Sunwing Airlines Inc. At Shopify, Karl served as a Support Advisor, providing assistance through various channels, troubleshooting technical issues, and advocating for merchants by analyzing store performance and communicating feedback to stakeholders. Karl completed education at Forest Hill Collegiate from 2011 to 2015.
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