MD

Mark Diddams

Lead Support Engineer

Mark Diddams is an experienced IT professional with a strong background in eCommerce and technical support. Since May 2011, Mark has served as the Development Team Leader at Visualsoft Ltd, overseeing the technical support department and addressing issues within the MVC driven eCommerce platform for over 1200 clients. Previous roles at Visualsoft included Lead Support Engineer and PHP Developer, focusing on enterprise support and maintaining ePOS systems. Mark's experience also includes PHP development at Talk Business Solutions, where a CMS for financial information was created, and IT support at Teesside University. Mark holds a Bachelor of Science degree in Computer Studies from Teesside University, earned between 2006 and 2010.

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