Mark F. is an experienced Tech Support Manager currently working at VisualVault since June 2025, following a similar role at OpenTech Alliance from November 2022 to June 2025, where responsibilities included hiring, performance evaluations, and service desk management. Prior to that, Mark held various technical positions at Blue Yonder (April 2015 - November 2022), Insight Global (2013 - 2014), TriWest Healthcare Alliance (2010 - 2012), Analysts International at OnSemi Conductor (2003 - 2007), Pinnacle Peak Solutions (2000 - 2003), and Tosco (1999 - 2000). Throughout these roles, Mark has developed expertise in managing technical support teams, maintaining network infrastructures, and resolving complex technical issues while ensuring operational efficiency and service quality.
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