Denice Shaw

Denice Shaw is an experienced Contact Centre Sales Manager currently at Visy since August 2020, overseeing the Australian National Customer Service team. Prior to this role, Denice held similar managerial positions at O-I and General Cable Asia Pacific, playing a significant role in establishing competencies and managing teams across multiple locations. Denice also served as Client Services & Information Manager at Chisholm Institute, where responsibilities included administration and customer service management across several campuses. With a background in project management at MS Australia and Powerkat Marketing, Denice has demonstrated expertise in direct marketing and client campaign implementation. Additionally, experience as Operations Manager at Mail Communications Management involved managing large teams and developing quality control procedures. Education credentials include studies at Chisholm Institute, VECCI, and The Accounting College.