Chris Kutas is an accomplished Customer Success Manager at VitalSource since May 2019, with previous experience as Course Materials Manager and Course Materials Assistant Manager at the University of North Carolina at Chapel Hill - Barnes and Noble College from June 2014 to May 2019. During this tenure, Chris developed strategies that resulted in a significant increase in participation in the First-Year Textbook Reservation program and streamlined web order processes, enhancing fulfillment efficiency. Chris also held the position of Assistant Manager at Edward McKay's Used Books and More, where responsibilities included staff development, financial management, and customer service oversight. Additionally, Chris has experience in operations management as a Deputy Director of Physical Plant & Logistics, overseeing facility renovations and fleet management. Chris holds a Graduate Certificate in Geographic Information Systems from North Carolina State University and a Master of Arts in History from the University of North Carolina at Greensboro.
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