Michael Bailey is currently serving as a Customer Success Manager for Publishers at VitalSource, where responsibilities include onboarding, account management, product training, and support to enhance user experience with digital content solutions for educational institutions and students. Prior to this role, Michael accumulated extensive experience at Wiley over 15 years, assuming various managerial positions including Manager of Commercial Models and Pricing, where Michael designed and managed an international publishing program, and Manager of Commercial Partnerships Implementation, overseeing eBook vendors in the EMEA region. Additional roles at Wiley involved Marketing Operations and Digital Solutions coordination, emphasizing expertise in E-Learning and digital product implementation. Michael holds a BTECH degree in Music Production from Chichester College.
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