Taylor Farrell

Taylor Farrell possesses extensive experience in customer success and operations management, currently serving as an Integrations Specialist and Customer Success Operations Manager at VitalSource since November 2019. In this role, Taylor collaborates within a multi-departmental team to oversee operational tasks for top partners generating approximately $6.5 million in gross profit for the company. Prior experience includes roles at Glenwood South Tailors + Alterations as a Corporate Accounts Manager, where Taylor connected with corporations to enhance employee services, and various positions at Revlon Inc. focused on order fulfillment, data analysis, and shipping logistics. Taylor began the professional journey at US Info Group as a Research Administrator, supporting client onboarding processes. Educationally, Taylor holds a Bachelor of Arts in Global Studies from the University of North Carolina at Chapel Hill.