Isaac Muñoz is an experienced IT professional with a diverse background in system engineering and IT operations analysis. Currently serving as a System Engineer at VITAS Healthcare since December 2013, Isaac manages day-to-day operations, participates in on-call rotations, and oversees the administration of various IT systems including Active Directory and VMWare. Previous roles include Technical Support Manager at Prestige Cruise Holdings, where Isaac led a team and managed service ticket resolutions, and IT Systems Administrator at Perry Ellis International, focusing on server administration and security patching. Isaac began a career in technical support as a Technical Support Engineer at The Answer Group, providing Tier 2 support. Isaac holds a Bachelor's degree in Technical Management from Devry University and an Associate's degree in Computer Network Engineering from Florida Career College.
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