Mikko K.

Mikko K. has over 24 years of work experience, starting with their role as a Production Line Team Leader at VTI Hamlin (currently Murata Electronics) from 1997 to 1999. Mikko then worked as a Shipping Clerk at UPS Supply Chain Solutions from 1999 to 2000, followed by a role as a Shift Manager at STECO Unlimited from 2000 to 2001. From 2001 to 2010, Mikko K. served as a Global Service Coordinator and Technical Trainer at Suunto Oy. Mikko then became the Service Manager (South Europe Zone) at Amer Sports from 2010 to 2014. Mikko K. also had a role as a Freelancer Interpreter and Authorized Translator at SATAEDU from 2009 to 2010. In addition, they co-founded Evolation Yoga Finland (TMI, Franchise) from 2014 to 2019 and was the Head of Customer Service (SaaS) at Vitec Software Group from 2021 onwards. Mikko'smost recent position before that was as a HelpDesk Supervisor (SaaS) at Fatman Oy from 2019 to 2021. Prior to that, Mikko K. worked at Nexstim as a Service and After Sales Manager (StartUp Plc) from 2015 to 2019, where they were responsible for various tasks including managing service records, processing customer complaints, and planning on-site services.

Mikko K. completed the following education programs in a chronological order:

- In 2021, they completed ITIL 4 Foundation training at Udemy Alumni.

- Also in 2021, they obtained a Six Sigma Yellow Belt through LEAN Six Sigma Training.

- From 2019 to 2020, they studied Business Administration and Management, General, at Helsinki Business College Oy, earning a JET degree.

- In 2012, they pursued a degree in Entrepreneurial Professionalism at the Entrepreneur Institute of Finland, focusing on Business Administration and Management, General.

- From 2011 to 2012, they studied Spanish Language and Literature, specializing as an Interpreter and Authorized Translator at Sataedu, Vocational Adult Training Center in Finland.

- Lastly, from 1991 to 1993, they completed their Upper Secondary General School education in Vantaa, Finland, earning an Academic Matriculation Diploma (Abitur).