Chitra Sharma is a Senior Project Manager with over 14 years of experience in both services and product companies, including Infosys, IBM, Accenture, and Highradius. They specialize in leading global teams to enhance customer support and project outcomes, with a strong focus on ITIL-compliant service delivery and operational excellence. At Visualfabriq, Chitra established and scaled global support operations, aligning teams on ITIL standards and improving customer satisfaction. They previously managed enterprise accounts at Highradius, delivering ITIL-compliant support and driving change management to enhance solution stability. Chitra also holds a Bachelor's degree in Electronics and Communication from Shri G S Institute of Technology & Science.
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