Harm Hoekstra

Harm Hoekstra is a seasoned leader in the MedTech industry, currently serving as the Head of Customer Success at Vitestro, where they oversee strategic initiatives to enhance customer satisfaction and the adoption of innovative healthcare technologies. Harm has over a decade of experience in the medical devices sector, having previously held significant roles at BD, where they led automation implementations and customer engagement strategies that resulted in notable improvements in customer satisfaction and operational efficiency. With a strong background in project management and cross-functional leadership, Harm excels in translating technology into effective workflows, delivering multiple groundbreaking solutions, including the world’s first autonomous phlebotomy device. Harm holds a Master's Degree in Management Studies from Kingston University and a Bachelor's degree in Computer Science from NHL Hogeschool.