Leandro Said has extensive experience in operations and customer service, having held various leadership roles in prominent companies such as D'Or Consultoria, Vitta, and TRR Corretora de Seguros. As Coordenador de operações at D'Or Consultoria, Leandro was responsible for multiple departments in Benefits and utilized analytical tools like Power BI for reporting. Leandro went on to serve as Gerente de operações at Vitta and as Gerente de operações at Piwi®, overseeing significant operational functions, process improvement, and team development. Additional experience includes roles at Tokio Marine Seguradora S/A and Marsh Brasil, focusing on customer service and operational governance. Leandro is currently pursuing an Especialização in Lean Seis Sigma - Black Belt, building upon an MBA in Gestão de Negócios and a degree in Gestão da Cadeia de Suprimentos e Logística.
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