Roberto Martinez is currently working as a Support Engineer at Vivi, where they provide technical support for their products in the US and Europe regions. In this role, they collaborate with various teams to build up support functions and processes. Prior to their current position, Roberto worked as an AV IT Technician III at Seminole Casino Coconut Creek from September 2019 to February 2023. Before that, they served as an Information Technology Service Technician II at Seminole Gaming from June 2017 to September 2019. Roberto's work experience also includes a role as an IT Operations Associate at Synechron, where they provided tech support for Oracle Data Cloud from September 2013 to March 2017.
Roberto Martinez completed their Bachelor of Science (BS) degree in Information Technology from Western Governors University from 2016 to 2020. Prior to that, they earned an Associate of Science (A.S.) degree in Information Technology - Network Services from Broward College between 2012 and 2016. Their educational journey also included a Bachelor of Arts (B.A.) degree in Sound Engineering from Columbia College Chicago from 1999 to 2001. Additionally, Roberto obtained various certifications such as Microsoft Certified Professional, Microsoft Specialist: Windows 7 Configuring, CompTIA Project+, CompTIA A+ ce, CompTIA Network+ ce, and CompTIA Security+ ce in 2017.
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