Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events.

Internet

Vivid Seats

Vivid Seats' headquarters in Chicago, IL, United States

The Coppell office focuses on order fulfillment, client operations, and enhancing customer experience through various services.

Coppell

The Toronto office specializes in software development and client operations, focusing on innovative tech solutions and order fulfillment.

Toronto

Stan Chia

Geoff Lester

Stefano L.

Kuo-Hsiung Hanson Wong

Director, Business Analytics

Austin A.

Justiana Guerin

Aamani Paturi

Larry Fey

This department is responsible for the design, development, testing, and maintenance of software applications and systems.

Software Engineering

The Product Management and Operations team at Vivid Seats is responsible for enhancing the user experience by optimizing the online ticket marketplace platform. They manage product development, ensure quality control, and streamline operational processes to support order fulfillment and seller operations. This cross-functional team works closely to analyze customer feedback, drive strategic initiatives, and implement improvements that enhance service delivery and operational efficiency.

Product Management and Operations

The Engineering and Technical Development team at Vivid Seats is responsible for designing, building, and maintaining the robust technology infrastructure that powers the ticket marketplace. This team focuses on software development, quality assurance, and security, ensuring seamless user experiences while optimizing performance and reliability. Additionally, they collaborate cross-functionally to deliver innovative features and enhancements that drive customer engagement and satisfaction in the live events space.

Engineering and Technical Development

The Marketing and Communications team at Vivid Seats is responsible for enhancing brand visibility and driving ticket sales through strategic marketing initiatives. This includes managing social media presence, executing email marketing campaigns, optimizing performance marketing strategies, and strengthening affiliate partnerships. The team also focuses on public relations and digital content to engage fans and promote live events effectively.

Marketing and Communications

The Finance and Accounting team at Vivid Seats is responsible for managing the company's financial operations, ensuring accurate financial reporting, budgeting, and forecasting. They oversee accounts payable and receivable, payroll, and compliance, enabling the organization to maintain financial health and support business growth while optimizing resources for the best fan experiences.

Finance and Accounting

This department focuses on ensuring the quality and performance of products through rigorous testing and evaluation.

Vivid Seats

Org chart

Teams

Software Engineering

Product Management and Operations

Engineering and Technical Development

Marketing and Communications

Finance and Accounting

Quality Assurance

Offices

Vivid Seats

Org chart

Teams

Software Engineering

Product Management and Operations

Engineering and Technical Development

Marketing and Communications

Finance and Accounting

Quality Assurance

Offices

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