Vizrt
Sue Case serves as the Implementation Readiness Manager within the Professional Services team at Vizrt, where responsibilities include ensuring effective software implementations and coordinating project readiness among various internal and external stakeholders. With extensive experience across multiple organizations, including roles in instructional design, customer support operations, and call center management, Sue has consistently focused on enhancing customer experiences and operational efficiencies. Previous positions have included leadership roles at Cox Communications, FleetCor, T-Mobile, and Nextel, where Sue implemented process improvements and managed large teams to optimize service delivery and customer satisfaction. Sue's career began at GTE, cultivating foundational skills in customer care and operations management, complemented by an Honory Diploma in Technical Drawing and Interior Design from Nuestra Señora de Fátima in Ecuador.
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Vizrt
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Vizrt is the leader in real-time graphics and live production solutions for content creators. With a 25-year history of inventing new simplified workflows for storytelling whether it is in the news, sports, broadcast, education, entertainment, live events, digital media, advertising, or anywhere else video lives, Vizrt has helped define and reshape the way video is created and shared with the world. Dedicated to delivering ground-breaking solutions for customers across graphics, cloud, remote and live production, live streaming, sports productions, virtual reality and virtual studios, and infrastructure – Vizrt enables more stories, better told. In a world where attention spans are short, grabbing and holding onto audiences for entertainment, education or information requires craft, design, and vision. Vizrt’s team of 24/7 on-call experts and market-leading creative solutions, offers everything storytellers need to dazzle audiences, simply, effectively, and beautifully. Billions of people watch stories or video powered by Vizrt everyday including from media companies such as Al Arabiya, Al Jazeera, BBC, CNN, CBS, ESPN, FOX, NBC, NHL, NFL, NRK, Sky Group, The Supreme Court of the United Kingdom, New York Giants, Nickelodeon, CBS Radio, ESPN Radio, MTV, USA TODAY, U.S. Department of Homeland Security (DHS), NASA, PWC, and more than 80% of the U.S. Fortune 100. Vizrt is a global company with 700 employees in over 40 countries and is privately owned by Nordic Capital.