VMedia is Canada’s leading independent telecommunications and broadcasting company, offering high-speed internet, TV, Home Phone and Home Security services coast-to-coast. VMedia’s mission is to provide Canadian households with the most affordable prices, choice and flexibility, great customer service and ongoing innovation in these residential services. 

Since the company’s launch of services in 2013, VMedia has been the champion of the consumer and of fair competition in a marketplace dominated by major entities, which own over 90% of the telecommunications market. The company has had numerous effective engagements with Canadian regulators that have led to significant changes in the telecom and TV landscape.

With national broadcast coverage and local TV channels across the country, VMedia is the only broadcast distribution undertaking (BDU) with a reach of over 11 million homes. In addition, VMedia is the only terrestrial BDU that offers triple play services throughout Canada.

VMedia is a technology driven company with a deep understanding of telecommunications and broadcasting services. Our diverse team is comprised of highly skilled individuals with a broad range of expertise; including telecom, software development, network engineering, content delivery and customer support. We are very proud of our engaged teams who deliver high standards of performance in a fast - paced and changing market environment. 


Broadcasting

Telecommunications

VMedia

This department focuses on the development and maintenance of backend systems using .NET technologies.

Backend Development

This department focuses on assisting customers with inquiries, resolving issues, and providing overall support related to the company's products or services.

Customer Support

The Software Development Team at VMedia is responsible for designing, developing, and maintaining the company's software solutions and applications. This includes creating and optimizing platforms for TV, internet, home phone, and home security services. The team ensures seamless and efficient user experiences across various devices and platforms, including web, Android, and Roku. They work closely with other departments to drive innovation and enhance VMedia’s technology offerings, in line with the company's mission of providing affordable and flexible residential services to Canadian households.

Software Development Team

The Marketing & Customer Engagement team at VMedia focuses on promoting VMedia’s telecom and broadcasting services, ensuring customer satisfaction, and driving customer loyalty. The team leverages digital marketing strategies to increase brand visibility, works on initiatives to retain existing customers, and engages in targeted marketing efforts for products like VMedia and RiverTV. Additionally, they provide exceptional customer service to address inquiries and resolve issues, reinforcing VMedia’s commitment to delivering great customer experiences.

Marketing & Customer Engagement

This department oversees the development and lifecycle of products, ensuring alignment with market needs and company strategy.

Product Management

This department focuses on maintaining customer loyalty and enhancing service interactions to improve overall customer satisfaction.

People (6)

Jobs (0)

Other teams

Customer Support

Software Development Team

Marketing & Customer Engagement

Product Management

Customer Engagement