Ahmed Maher has extensive experience at Vodafone, serving in various roles from April 2010 to December 2024. As Wholesale Roaming Lead, Ahmed was responsible for roaming wholesale IOT discount deals, managing negotiations for various roaming agreements, and overseeing contract management. Previous roles included Customer Care Trainer, focusing on training setup and onboarding, Customer Care Business Analyst, leading digital transformation projects, and Margin Assurance Product Owner, where revenue optimization initiatives were key. Earlier experience as a Customer Care Representative involved handling first-line calls, and as Site Operations Senior Specialist, Ahmed managed field operations for fixed connectivity. Ahmed holds a degree in Business/Managerial Economics from Helwan University, Cairo, obtained in 2009.
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