Dan Redfern is an enthusiastic and motivated change manager currently serving as the Operational Governance Manager at Vodafone Business since 2025. Previously, Dan held various roles at Vodafone, including Service Design & User Research Chapter Lead and Business Transformation Specialist focused on customer experience, where they successfully delivered enterprise projects and managed virtual teams. With a background as a Fraud Risk Analyst at Assurant Solutions, Dan emphasized security within major insurance programs and collaborated with law enforcement to combat fraud. Dan's educational foundation includes a high school diploma in English Language and Literature from Mary Hill High School, completed in 2005.
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