Daniel Karuseit is a specialist in Genesys routing and monitoring solutions, currently focused on planning and implementing these systems. They have extensive experience, having served as a Senior Technical Consultant at Cirquent GmbH and a Referent for Contact Center Capabilities at Vodafone GmbH. Daniel also has a background in software development from their time at the University of Paderborn and practical international exposure as an exchange student at Carleton University. Their previous roles include Senior Consultant at VoicInt Telecommunications GmbH and Software Developer at the University of Paderborn.
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