David Pour

David Pour is the Head of Vodafone Care & Telesales. They previously held various roles at Vodafone Czech Republic a.s., including Business Data Analyst, Back Office Leader, and multiple Customer Care Manager positions, where they managed teams and improved customer care processes. Additionally, David served as Head of Care at Vodafone, overseeing extensive customer care operations and developing strategies to enhance customer experience. They also worked as a Business Process Consultant at Generali Pojišťovna, optimizing financial processes. David earned both a Master’s Degree and an Engineer's degree from the University of Hradec Králové in Management and Informatics.