Erol Uçar is a CRM Operation Expert with over 10 years of experience in the telecommunications industry. They began their career as a Java Application Developer at RT.NET Internet Hizmetleri A.Ş. from 2000 to 2005, where they developed an in-house CRM application and managed significant bulk SMS transactions. Since then, Erol has held various roles, including Order Management Expert and currently serves as a DevOps Service Architect-CRM at Vodafone, focusing on Level 2 Operations and implementing operational automation processes. They have also worked as an Application Interface Senior Specialist at Unilever, managing SAP data traffic across multiple countries.
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