Ian Stevenson is a Customer Major Incident Manager at Vodafone, where they focus on managing high-profile incidents and improving communication with stakeholders. Previously, they held various roles at Vodafone and other companies, including Incident Manager and Data Analyst, where they honed their skills in incident management, data analysis, and customer service. Ian earned a BTEC National Diploma in Sports and Exercise Science from Stockport College and has a strong background in problem-solving and process improvements. Their ambition and dedication to exceeding standards contribute to their effectiveness as a versatile team player.
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