Ian Weekes has over a decade of experience in the telecommunications industry, with a prominent focus on technical support and customer service. Currently serving as a Technical Service Desk Support Engineer L1 at Vodafone since April 2015, Ian has provided assistance across various connectivity solutions and managed WAN networks. Prior roles include Managed Mobility Support Engineer and TSAR / Customer Operations Sales & Retention, where Ian excelled in enhancing customer experience and driving sales. Ian's career began at Vodafone in 2007, where consecutive positions improved skills in customer service and technical troubleshooting. Ian also gained valuable management experience as an Assistant Manager at Three Ireland, increasing business customers significantly and overseeing store operations. Education was completed at Kingsland Secondary School from 1997 to 2001.
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