Jessica Wright is an Enterprise Customer Experience Designer at Vodafone, where they advocate for customers during product conceptualization and design the customer journey using design thinking and customer journey mapping. With extensive experience in the telecommunications industry, Jessica has held roles such as Experience Lead - Product Delivery and Enterprise Provisioning Team Leader, focusing on service delivery, management, and continuous improvement. Prior to Vodafone, Jessica worked as a Quality Associate at Stream International, providing customer support and evaluating service quality. Jessica graduated from Auckland Girls Grammar.
Location
Auckland, New Zealand
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