Joao Simoes is currently the Head of Digital Care Tribe at Vodafone, where they lead initiatives to enhance customer experience through digital transformation. Previously, Joao served as the Digital Transformation Manager at Altice Portugal, contributing to substantial cost reductions and financial benefits. Prior to that, they held various roles at Portugal Telecom, focusing on continuous improvement in customer service operations and achieving significant savings. Joao began their career at Deloitte, providing consultancy services across multiple industries. They hold a Master’s Degree in Business Administration from Linnaeus University and a degree in Business Studies from ISCTE - Instituto Universitário de Lisboa.
This person is not in the org chart
This person is not in any teams
This person is not in any offices