Markus Böhler is a Senior Expert in Service Level Management at Vodafone Business, Premium Services, having held this position since 2021. Previously, they served as a Head of Group for Performance & Customer Experience Management Systems and led various roles within Vodafone GmbH and Vodafone D2 GmbH from 2013 to 2021. Böhler has extensive experience in service management, customer experience, and OSS engineering.
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